Online Payment

Reserving your spot in the class: We must receive your payment before your registration is complete. Classes fill quickly so to be assured of a spot in a class send your payment as soon as possible. We must receive your payment before your registration is complete.
You may choose our online method below or mail your check to the address at the bottom of the page!

Your payment is never lost, even if the class is already full. Your payment will

a. save you a spot at the class, or
b. save you a spot on the waiting list, or
c.  can be carried over to a later class, or
d.  can be fully reimbursed if we couldn’t get you in the class you chose, or
e.  can cause us to open an overflow class J.

Just as a note: We sometimes get up to three dogs per class moved in from a waiting list before the class even started.

Payment options:

a)  a) Choose our online method below – the only way to pay us online is via PayPal®. We use PayPal® to accept your payment from credit card or checking account. Your payment will be secure.

b) Call us to pay by phone with a credit card

c) Mail your check or money order to the address at the bottom of the page.

d) Stop by at the facility and pay with cash, check or credit card – a drop-off box for your envelope is available in the lobby (for cash or checks) if you happen to drop by during classes.

There will be a $10 fee for returned checks.

Pre-Registration (second column): You’re eligible for the pre-registration discount, if we RECEIVE your payment  NO LATER than two weeks before the class begins. Be sure to select the correct column for your online payment or to just find out the correct amount for the pre-registration fee of your class. Seminars and Workshops might have their own pre-registration deadlines and cancellation policies. Please find that information in the Special Events section, to be aware of any different policies

Second dog or class discount (third column):You already have one dog in class and are enrolling a second dog of the family WHILE the one dog is enrolled or you pay for a second class for the same dog WHILE they’re enrolled in class.

Cancellation policy:

Class Cancellation:

If we can’t get you into the class you paid for, a full refund can be given for up to 60 days after the payment was made. If you cancel the class you signed up for latest 5 days prior to the class start, we can move your payment to a later or different class for no additional cost or refund your payment.  We will withhold a $10 cancellation fee of the refund.  If you cancel any time after that, it will be too late for us to fill your spot, no refund will be given and you will have to pay again for a later class.  If a class was paid via PayPal or credit card, and the client cancels before the cancellation deadline, but more than 60 days after that payment, an additional 5% will be subtracted from any refund given.  We are sorry for any inconvenience this might cause.

Drop-In Class Cancellation:

If you can’t make it to a class you reserved a spot for, we need your cancellation at least 48 hours in advance, to get enough time to fill your spot. If you cancel on time, (or if the class ended up getting cancelled,) you won’t be charged for that class. If you cancelled too late or not at all, and we couldn’t fill your spot, you will be charged for the class, even though you didn’t show.  In case of a class cancellation by us, we’ll move your reservation as far forward as you want us to, or just cancel it overall, until you make a new reservation.

If we have to cancel due to weather or field conditions, we’ll notify you ASAP, which might be the afternoon of the class day (worst case scenario, it rains three inches right before class). Our means of notification will be email and possibly phone. Then all reservations will be moved forward by one week.  If the class has been moved by one week due to field conditions, and you can’t make that next week, you need to let us know latest 48 hours before that class, to avoid getting marked off.

Questions: please email info@bettercompanion.com or call 357-2521 with any questions or for further assistance with your payment.